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Who we are
NivaGroup LLC (“we”, “our”, “us”) is a roofing company providing roofing services and related construction services. Our website address is:
https://nivagroup.us
Business Information
NivaGroup LLC
1020 Industrial Blvd, Unit A
Southampton, PA 18966
United States
Phone: +1 215-484-0104
Email: owner@nivagroup.us
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: owner@nivagroup.us
Phone: +1 215-484-0104
Address: 1020 Industrial Blvd, Unit A, Southampton, PA 18966, United States
What Personal Data We Collect and Why
We collect information that you voluntarily provide when you:
- Fill out contact forms
- Request a quote
- Request a partnership or marketing materials
- Request a presentation
- Subscribe to SMS/text communication
The information may include:
- Name
- Phone number
- Email address
- Address
- Message content
- Company details
We use this information to:
- Respond to inquiries
- Provide quotes or service information
- Send requested materials
- Communicate regarding services
- Provide SMS communication if consent is given
We do not sell or rent your personal data.
Information Automatically Collected
When you visit our website, we may automatically collect certain information such as:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of access
This information helps us improve the functionality and performance of our website.
Comments
If visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/.
After approval of your comment, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These cookies last for one year.
If you have an account and you log in to this site, we will set temporary cookies to determine if your browser accepts cookies. These cookies contain no personal data and are discarded when you close your browser.
Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly the same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
SMS and Text Messaging
If you provide your phone number and consent to receive SMS messages, we may send messages related to customer care, appointment reminders, service updates, or one-on-one communication.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
SMS Privacy
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Who We Share Your Data With
We do not sell your personal data. We may share your data with:
- Service providers that help operate our website
- CRM platforms
- Email and SMS delivery services
- Legal or regulatory authorities if required by law
If you request a password reset, your IP address may be included in the reset email.
How Long We Retain Your Data
We retain personal data only as long as necessary for business and legal purposes.
- Form submissions may be retained for business records
- Comments and metadata may be retained indefinitely
- User account information is stored until the account is deleted
- SMS consent information may be retained to document compliance
Your Rights Over Your Data
If you have an account on this site or have left comments, you may request:
- An exported file of the personal data we hold about you
- Deletion of your personal data
This does not include any data we are required to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Form submissions may be processed through CRM, email, or SMS providers in order to provide services.
Data Security
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, or misuse.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will always be posted on this page with the latest revision date.